Bonding: The Patient Relationship Management Program

Some of the topics covered under this program are:

• Understanding patients, their attendants, concerns.
• Patient Relationship Parameters.
  
• Developing empathy and Communications Skills.
• Body Language and its impact on patients trauma.
• Managing complaints and agressiveness.
  
• Stress Externalization.
• Team Building and Motivation.
• Waiting Room Anxiety.
• Social Courtesies and Manners.
• Art of Listening.
• Interpersonal Relationship.
• Workplace Etiquette.